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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trinita Ellis

August 12, 2025

5  out of  5
rating by Trinita Ellis
"So happy CONSISTENT 9yrs love’em"
We responded:
"Hello Trinita, Thank you for your kind words and please let us know if we can help you in any way possible. Thank You. - Jeremy Borrero State Farm"
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Gabe Martin

August 11, 2025

5  out of  5
rating by Gabe Martin
"I called today looking to start a new auto and renters insurance policy because I was sick and tired of my old company. I spoke with Tim and I must say, I was completely satisfied and impressed. Tim was a tremendous help with his politeness, kindness, sense of humor, and overall professionalism. Any company would be lucky to have a guy like that on their team. Thanks again Tim."
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James Lesak

August 9, 2025

5  out of  5
rating by James Lesak
"Leah did a great job taking the extra time to make sure my new vehicle was quoted out appropriately and making sure I was well taken care of. Can't thank her enough for the help."
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Daniel Sweet

July 22, 2025

5  out of  5
rating by Daniel Sweet
"Great experience working with Tim! He helped me find the best insurance options at competitive prices."
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Kariann Ray

July 22, 2025

5  out of  5
rating by Kariann Ray
"Tim was so so helpful and thorough to get us the best possible deal!!! Definitely will recommend."
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Anna Kitcey

July 10, 2025

5  out of  5
rating by Anna Kitcey
"Leah did a great job explaining coverages and discounts. She found a great rate and really helped me understand what I'm paying for!"
We responded:
"Anna, Thank You for your kind review. We work really hard to make sure our customers are happy. If you need help with anything then please let us know. We can help you with your auto insurance, home insurance, life insurance, health insurance, and banking needs. Have a great day and we hope to see you soon. - Jeremy Borrero State Farm"
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Kelly D

July 9, 2025

1  out of  5
rating by Kelly D
"I have asked several times to be removed from this agent's communications (mail and text) over the years and continue to receive them. I will remove this as soon as I am notified that I am removed from their communications. 7/9/25 edit: still receiving mail"
We responded:
"Kelly, We do not know who you are. If you need something from the office, then please call us. 814-866-1941. Thank You. "
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Karter Kruszewski

July 1, 2025

1  out of  5
rating by Karter Kruszewski
"I never missed or made a late payment, made a claim, or got a single ticket, and they increased my monthly bill by over 30$ per month 3 renewals in a row. I went from paying 180$ to paying over 270$ a month as a 24 yo with a clean driving record. They claim it's due to rising rates but this is cooperate greed and extortion so they can keep lining their pockets. Save your time, money, and sanity and get your insurance from somewhere else. Absolutely terrible way to treat your customers, especially in times like this. Do better and be better people ffs"
We responded:
"Karter, we understand your frustration. We never like to see rates change. There are so many things that change your rate with State Farm just like every other insurance company. Your credit, age, driving history, and address are among some of the things that will have an effect on your insurance price. Your vehicle, how long you have owned your vehicle, and mileage driven per year can change the price too. We value your business, and we would love to earn your business back. We do not have any control over your rate, but we would love to review your account with you to see if there is anything we are missing. Thank You. - Jeremy Borrero State Farm"
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Cathryn

June 27, 2025

5  out of  5
rating by Cathryn
"Leah did a great job explaining my coverages to me and answering all my questions!"
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Cassie DiAndrea

June 5, 2025

5  out of  5
rating by Cassie DiAndrea
"Jeremy Borrero was an amazing help to me while figuring out what insurance I needed. He helped me get my auto insurance and life insurance policies situated. He went above and beyond and I would highly recommend him as an agent! Very friendly and informative! 😊✨"
We responded:
"Thank You so much for your kind review, Cassie! We really appreciate you and we are here if you need anything. We can help you with your auto insurance, home insurance, life insurance, health insurance, and much more. Have a great day and please let us know if we can help in any way possible. - Jeremy Borrero State Farm"
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Mersadies Hartsuyker

May 28, 2025

5  out of  5
rating by Mersadies Hartsuyker
"Tim has been so knowledgeable and helpful with all of my questions and making sure I understand everything before signing anything. 11/10 would recommend giving Tim a call for all of your insurance needs!"
We responded:
"Thank You so much for your kind review, Mersadies! We really appreciate you and we are here if you need anything. We can help you with your auto insurance, home insurance, life insurance, health insurance, and much more. Have a great day and please let us know if we can help in any way possible. - Jeremy Borrero State Farm"
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Thomas A Goetz

May 9, 2025

5  out of  5
rating by Thomas A Goetz
"Great insurance office, A Place you can trust, Great professional staff, that gives best coverage, personal attachment to care. They calll to invite you to the coverage you need to deserve. Locally owned and operated. You can't find people or places to care in large corporations.. They actually care for you!"
We responded:
"Thomas, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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Bobieo45 Dude

May 5, 2025

5  out of  5
rating by Bobieo45 Dude
"Good office staff very cooperative"
We responded:
"Thank You for your positive review. We work really hard to make sure our customers are happy and taken care of. Please let us know if you ever need help with anything. We love helping our customers with Auto Insurance, Home Insurance, Life Insurance, Health Insurance, or Financial Services. Thank You. - Jeremy Borrero State Farm"
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James Nusbaum

May 2, 2025

5  out of  5
rating by James Nusbaum
"Very friendly, competent people. Really great service. Glad we switched to them"
We responded:
"James, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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Neil Bennett

March 19, 2025

5  out of  5
rating by Neil Bennett
"Excellent as always."
We responded:
"Thank You for your review Neil! We really appreciate your business and we look forward to helping you with all your future insurance and financial needs. Please let us know if you need anything. Thank You! - Jeremy Borrero State Farm"
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Timothy Maciulewicz

November 15, 2024

5  out of  5
rating by Timothy Maciulewicz
"We recently switched to State Farm Insurance from our long-time provider and worked with the team at the Jeremy Borrero agency. We couldn’t have been more satisfied with the experience from start to finish. PJ Sheehan guided us through the process. He was thorough, professional and patient, as we had a lot of questions along the way. PJ took the time to answer all of them and made sure that not only did we end up with even better coverage than we had prior but we will also be saving money going forward. I will definitely be recommending the Jeremy Borrero agency to my friends and love ones going forward. Thank you to Jeremy, Clint, PJ and the entire team - The Maciulewicz Family"
We responded:
"Timothy, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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zz

October 31, 2024

5  out of  5
rating by zz
"Tim and Clint were both very helpful which made my process of switching to the company pleasant. Thank you both for the great service!"
We responded:
"Thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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Jenn Ganska

October 4, 2024

5  out of  5
rating by Jenn Ganska
"I recently had the pleasure of working with Patrick Sheehan. He was very helpful, professional, knowledgeable, and polite. I am happy with my experience that I had."
We responded:
"Jenn, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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yana melnyk

October 3, 2024

5  out of  5
rating by yana melnyk
"My name is Alex Melnyk. I recently had a small car accident and it was a stressful situation. I went to my insurance branch and talked to the office manager, Clint, who took care of this problem like it was his own. I appreciate everything he did to help me. Great service and great people at this branch! Thank you guys!"
We responded:
"Alex, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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Stephen Briggs

September 26, 2024

5  out of  5
rating by Stephen Briggs
"SPOKE WITH LAUREN VERY GOOD JOB AND HELPFUL"
We responded:
"Stephen, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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Kent Carlson

September 25, 2024

5  out of  5
rating by Kent Carlson
"Lauren was a total sweetheart"
We responded:
"Kent, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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Sarah Bourne

September 25, 2024

5  out of  5
rating by Sarah Bourne
"PJ was amazing!! I met him and told him my concerns while at a function which they had a booth at. Within two days I has an email sent to me with quotes for exactly what my family and I need. I voiced my concerns regarding my rates thru All State and how frustrated I was that I knew we were paying too much but that all state wasn’t able to change my monthly payments without increasing my deductibles (which were already $500). PJ swooped in and literally matched their coverage and basically made my deductibles non-existent! He even canceled my policies with all state so that I wouldn’t be stuck doing so. Amazing office and amazing people! Very family focused!"
We responded:
"Sarah, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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Jennifer Miller

August 24, 2024

5  out of  5
rating by Jennifer Miller
"Tim was extremely helpful and patient in explaining policy details and benefits. He answered my abundance of questions thoroughly as I attempted to gather specifics from multiple insurance companies for a quotes about insurance with the best rates for my daughter as a perspective college student purchasing a car. He offered several options to consider and compare that would be specific to my daughter’s specific needs and budget. He made the process easy to understand and was a delight to interact with. Our experience was excellent! A+"
We responded:
"Jennifer, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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Price Gipe

August 3, 2024

5  out of  5
rating by Price Gipe
"Awesome customer service. Thanks again"
We responded:
"Price, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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Adam Wheaton

July 15, 2024

1  out of  5
rating by Adam Wheaton
"Been with state farm for 45 years, mr.borrero took over for my old agent she retired, the price went up a lot,and the service went way down tryed talking to them about it and the guy kinda laugh at me, i gave them a few months to get back tome never heard a word from them, so i move on.hopefully they can get their act together. I wish them the best."
We responded:
"Adam, We would love to review your account with you. The State Farm Agent has nothing to do with your rate. The rate is determined by the corporate office. Thank You for your business and please let us know if we can help in any way. - Jeremy Borrero State Farm"