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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ivelisse Tavani

Ivelisse Tavani

November 7, 2025

5  out of  5
rating by Ivelisse Tavani
"I was fortunate enough to work with Tyler today. He answered all my questions, was knowledgeable, worked quickly and seamless. He offered me a great product for a great price. I couldn’t be happier with his service!"
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Sean Hauck

November 7, 2025

1  out of  5
rating by Sean Hauck
"Please not use these people. I pay OVER $750 a month for numerous policies. Recently I made a change because someone who works here is a neighbor at out campground in Ohio. They cancelled our camper policy, even after phone calls to them to pay the policy in full, took money, and then refuse to honor the policy, and will refund the money close to SIX weeks after taking the money. Save your time and use anyone else outside of this agency and State Farm."
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DJ Smith

October 30, 2025

5  out of  5
rating by DJ Smith
"Tyler was very friendly and easy to work with, he got me a quote in just a few minutes. I would strongly recommend working with him if you’re looking for a better price and company!"
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Richard Weismiller

October 21, 2025

5  out of  5
rating by Richard Weismiller
"The experience with Tim Hatkevich could not have been smoother. He was quick and thorough while focusing on my specific needs. In the end, Tim got me exactly what I was looking for while saving me a lot of money. I am recommending a call to Tim to all of my friends and family."
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Jennifer Bliss

October 18, 2025

5  out of  5
rating by Jennifer Bliss
"Aaron contacted me and we discussed infor. He made everything super easy and convenient. Thank you."
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Tyler Sherman

October 17, 2025

5  out of  5
rating by Tyler Sherman
"Tim was great and very helpful. I really appreciate Tim notbe pushy or a pain as a normal salesman would. I saved $87 a month within 5 minutes. Thanks Tim!"
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Kyle

September 18, 2025

5  out of  5
rating by Kyle
"Great customer service from Aaron Roberts. Got me switched over with great benefits at a much lower price. Team is down to earth and easy to deal with. Definitely recommend giving them a call!"
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Dennis Haynes

September 5, 2025

5  out of  5
rating by Dennis Haynes
"The team here reviewed our current policies with a different company and saved us a ton of money without reducing coverage. Talk to Tim. He is a rockstar! 100% recommend calling them if you want to compare and review your current insurance."
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Carol Agnello

September 4, 2025

5  out of  5
rating by Carol Agnello
"Leah did a great job of helping me sign in to drive safe and save so I can continue my discount. Can’t thank her enough!"
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Dani

September 4, 2025

1  out of  5
rating by Dani
"Don't go to State Farm. I was in an accident and they did not even investigate it. I had witnesses, camera footage they could have gotten that the gas station told me to tell them to get, and a passenger. They just said the other driver said I was at fault and since his old truck was not damaged in some areas (my car is way lower and basically plastic. His truck was an old steel frame that is basically a tank) that I was at fault. It was a very lazy investigation. Now I'm going to have to lawyer up, which is going to be expensive and make them do the investigation."
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holly taraski

September 2, 2025

5  out of  5
rating by holly taraski
"I highly recommend! Thank you Tim!"
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Trinita Ellis

August 12, 2025

5  out of  5
rating by Trinita Ellis
"So happy CONSISTENT 9yrs love’em"
We responded:
"Hello Trinita, Thank you for your kind words and please let us know if we can help you in any way possible. Thank You. - Jeremy Borrero State Farm"
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Gabe Martin

August 11, 2025

5  out of  5
rating by Gabe Martin
"I called today looking to start a new auto and renters insurance policy because I was sick and tired of my old company. I spoke with Tim and I must say, I was completely satisfied and impressed. Tim was a tremendous help with his politeness, kindness, sense of humor, and overall professionalism. Any company would be lucky to have a guy like that on their team. Thanks again Tim."
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James Lesak

August 9, 2025

5  out of  5
rating by James Lesak
"Leah did a great job taking the extra time to make sure my new vehicle was quoted out appropriately and making sure I was well taken care of. Can't thank her enough for the help."
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Daniel Sweet

July 22, 2025

5  out of  5
rating by Daniel Sweet
"Great experience working with Tim! He helped me find the best insurance options at competitive prices."
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Kariann Ray

July 22, 2025

5  out of  5
rating by Kariann Ray
"Tim was so so helpful and thorough to get us the best possible deal!!! Definitely will recommend."
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Anna Kitcey

July 10, 2025

5  out of  5
rating by Anna Kitcey
"Leah did a great job explaining coverages and discounts. She found a great rate and really helped me understand what I'm paying for!"
We responded:
"Anna, Thank You for your kind review. We work really hard to make sure our customers are happy. If you need help with anything then please let us know. We can help you with your auto insurance, home insurance, life insurance, health insurance, and banking needs. Have a great day and we hope to see you soon. - Jeremy Borrero State Farm"
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Kelly D

July 9, 2025

1  out of  5
rating by Kelly D
"I have asked several times to be removed from this agent's communications (mail and text) over the years and continue to receive them. I will remove this as soon as I am notified that I am removed from their communications. 7/9/25 edit: still receiving mail"
We responded:
"Kelly, We do not know who you are. If you need something from the office, then please call us. 814-866-1941. Thank You. "
Profile photo of Karter Kruszewski

Karter Kruszewski

July 1, 2025

1  out of  5
rating by Karter Kruszewski
"I never missed or made a late payment, made a claim, or got a single ticket, and they increased my monthly bill by over 30$ per month 3 renewals in a row. I went from paying 180$ to paying over 270$ a month as a 24 yo with a clean driving record. They claim it's due to rising rates but this is cooperate greed and extortion so they can keep lining their pockets. Save your time, money, and sanity and get your insurance from somewhere else. Absolutely terrible way to treat your customers, especially in times like this. Do better and be better people ffs"
We responded:
"Karter, we understand your frustration. We never like to see rates change. There are so many things that change your rate with State Farm just like every other insurance company. Your credit, age, driving history, and address are among some of the things that will have an effect on your insurance price. Your vehicle, how long you have owned your vehicle, and mileage driven per year can change the price too. We value your business, and we would love to earn your business back. We do not have any control over your rate, but we would love to review your account with you to see if there is anything we are missing. Thank You. - Jeremy Borrero State Farm"
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Cathryn

June 27, 2025

5  out of  5
rating by Cathryn
"Leah did a great job explaining my coverages to me and answering all my questions!"
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Cassie DiAndrea

June 5, 2025

5  out of  5
rating by Cassie DiAndrea
"Jeremy Borrero was an amazing help to me while figuring out what insurance I needed. He helped me get my auto insurance and life insurance policies situated. He went above and beyond and I would highly recommend him as an agent! Very friendly and informative! 😊✨"
We responded:
"Thank You so much for your kind review, Cassie! We really appreciate you and we are here if you need anything. We can help you with your auto insurance, home insurance, life insurance, health insurance, and much more. Have a great day and please let us know if we can help in any way possible. - Jeremy Borrero State Farm"
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Mersadies Hartsuyker

May 28, 2025

5  out of  5
rating by Mersadies Hartsuyker
"Tim has been so knowledgeable and helpful with all of my questions and making sure I understand everything before signing anything. 11/10 would recommend giving Tim a call for all of your insurance needs!"
We responded:
"Thank You so much for your kind review, Mersadies! We really appreciate you and we are here if you need anything. We can help you with your auto insurance, home insurance, life insurance, health insurance, and much more. Have a great day and please let us know if we can help in any way possible. - Jeremy Borrero State Farm"
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Thomas A Goetz

May 9, 2025

5  out of  5
rating by Thomas A Goetz
"Great insurance office, A Place you can trust, Great professional staff, that gives best coverage, personal attachment to care. They calll to invite you to the coverage you need to deserve. Locally owned and operated. You can't find people or places to care in large corporations.. They actually care for you!"
We responded:
"Thomas, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"
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Bobieo45 Dude

May 5, 2025

5  out of  5
rating by Bobieo45 Dude
"Good office staff very cooperative"
We responded:
"Thank You for your positive review. We work really hard to make sure our customers are happy and taken care of. Please let us know if you ever need help with anything. We love helping our customers with Auto Insurance, Home Insurance, Life Insurance, Health Insurance, or Financial Services. Thank You. - Jeremy Borrero State Farm"
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James Nusbaum

May 2, 2025

5  out of  5
rating by James Nusbaum
"Very friendly, competent people. Really great service. Glad we switched to them"
We responded:
"James, thank you so much for your kind review. Please let us know if you need anything. Also let us know of anyone else we can help with their auto insurance, home insurance, life , health insurance, or business insurance. Thank You! - Jeremy Borrero State Farm"